Block of Time Purchasing
This contract entitles you to discounted hourly rates, based on the level of usage you wish to purchase.
Features
- Carryover of hours accrued from month to month within a 2-months period
- Onsite Charge Waived
- Additional hours may be purchased at the indicated hourly rate
- Flexibility in how service hours can be applied including:
- Data backup setup and maintenance
- Remote access setup via a VPN, VNC, or PC Anywhere
- Special Projects such as: installing new hardware, software, IT consulting, or IT project management
- Test, clean or replace critical system cooling fans (server/computer)
- Use of software diagnostics tools to test your system components (RAM, video, etc.)
- Perform manufacturer recommended cleaning, lubrication and maintenance to your critical system hardware.
- Test your disaster recovery/backup system to ensure you are protected.
- Remote Access Support
- Network Analysis and Design
- Hardware Analysis
- Computer Repair Services (On-Site and In-house) excludes cost of replacement parts
- V-Protect
You may purchase a 5 / 10 / 20 hours contract.
Note: A typical desktop will required at least a minimum of 30 mins of preventative maintenance service.
Please email [email protected] or call 65-6552-2248 for more information.
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